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Your Account Rights and Our Obligations

Before you open your account on boosterjp, these Terms & Conditions define exactly what you can expect from us and what we ask of you — covering everything…

Account Eligibility — depends on local lawPayments: DANA, OVO, GoPay, QRISDispute Resolution Path DefinedAccount Suspension Rules ExplainedGoverning Law & Jurisdiction Clause

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What These Terms Cover and How They Apply

boosterjp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions form a binding agreement between you and boosterjp the moment your account is activated. They govern every interaction — including deposits made through DANA, OVO, GoPay and QRIS, withdrawal requests, and access to game rooms such as Baccarat, Garuda Gems and Rocket

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Crash. Access to certain features depends on local law in Indonesia, and we reserve the right to restrict functionality in regions where local law requires it. Amendments to these terms are communicated via the email address linked to your account at least seven days before they
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take effect. Continuing to use your account after that notice period constitutes acceptance of the revised terms. If you disagree with an update, you may close your account before the effective date without penalty. Our legal team reviews the policy quarterly to keep it aligned with
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applicable Indonesian regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT CHANNELS

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, our support team is available around the clock to walk you through it. Whether you are in Medan or anywhere else in Indonesia, you can reach us through three direct channels below. Response times for term-related queries average under two hours on live chat.

Team online

Live Chat — 24 Hours

Open the chat widget from any page on boosterjp.xyz. Our agents handle term clarification, account restriction questions and payment clause disputes in real time, every day of the week.

Email Support

Write to our legal-support address listed in your account dashboard. Email responses covering Terms & Conditions queries are sent within 24 hours, with a formal written record attached for your files.

Help Centre — Self-Service

Our Help Centre at boosterjp.xyz/help contains clause-by-clause summaries. Search by topic — payment terms, account suspension, eligibility — and get the relevant section reference instantly.

ACCOUNT & DATA STANDARDS

How We Handle Your Account Under These Terms

These six practices define how boosterjp operationalises our Terms & Conditions — from the moment you join through every transaction, right up to account closure.

Data Retention Policy

We retain your account data for the period required by applicable Indonesian financial regulation. After account closure, personal data is held for a statutory minimum period then securely deleted. You may request a summary of stored data via email at any time.

Cookie Consent and Scope

Our cookie policy is embedded within these Terms & Conditions. We use session cookies for login security and analytical cookies to monitor page performance. You can manage cookie preferences through the settings panel in your account dashboard without affecting core functionality.

Account Security Obligations

You are responsible for keeping your login credentials confidential. If you suspect unauthorised access, our security team can freeze your account within minutes via live chat — available 24 hours. Two-factor authentication is available and recommended under clause 3.4.

Payment Dispute Process

Should a DANA, OVO, GoPay or QRIS transaction not reflect correctly in your account balance, raise a payment dispute through the account dashboard within 48 hours. Our finance team targets resolution within three working days and provides a written outcome.

Requesting Term Changes

If you believe a specific clause does not comply with Indonesian consumer protection standards, submit a formal request via email. Our legal team acknowledges such requests within 48 hours and provides a clause-specific written response within seven working days.

Account Closure Rights

You may request full account closure at any time through the account settings page or via live chat. Pending balances are settled to your nominated DANA, OVO or GoPay wallet before closure is finalised, in line with clause 7.1 of these Terms & Conditions.

Answers to Common Questions About Our Terms

These are the questions we receive most often about our Terms & Conditions. Each answer references the relevant clause so you can locate the full wording in the policy document. Where access or eligibility is concerned, the outcome depends on local law.

Any person who creates and activates an account on boosterjp is bound by these Terms & Conditions from the moment of registration. Access to specific features depends on local law in Indonesia, and you confirm compliance at sign-up under clause 2.1.

Yes. We may update the terms at any time, but we notify you via the email on your account at least seven days before changes take effect. Continuing to use your account after that window means you accept the revised version under clause 9.2.

If your account is suspended for a terms breach, any verified remaining balance is held securely. Once the review concludes, eligible funds are returned to your nominated DANA or OVO wallet within five working days under clause 7.3.

Raise a dispute through the payment section of your account dashboard within 48 hours of the transaction. Include the reference number. Our finance team reviews DANA, OVO, GoPay and QRIS disputes within three working days and sends a written resolution to your email.

Yes. These Terms & Conditions are subject to applicable Indonesian law. Where a specific clause is affected by local regulatory requirements, the locally compliant version takes precedence. All eligibility conditions depend on local law as it applies to your region.

Email our support address from the address registered to your account. Include your account ID in the subject line. We acknowledge data requests within 48 hours and deliver a structured summary of your stored information within 14 working days per clause 8.4.

Yes. If a pending update does not suit you, request closure before the effective date via live chat or account settings. Your remaining balance is settled to your GoPay, QRIS or DANA wallet before the account is fully closed under clause 7.1, with no exit penalty.

Your Account Rights and Our Obligations

How to Reach Us About These Terms

Live Chat — 24 Hours

Email Support

Help Centre — Self-Service

How We Handle Your Account Under These Terms

Data Retention Policy

Cookie Consent and Scope

Account Security Obligations

Payment Dispute Process

Requesting Term Changes

Account Closure Rights

Answers to Common Questions About Our Terms

01 Who is bound by these Terms & Conditions?

02 Can these Terms & Conditions change after I open my account?

03 What happens to my DANA or OVO balance if my account is suspended?

04 How do I dispute a charge or transaction under these terms?

05 Does Indonesian law govern these Terms & Conditions?

06 How do I request a copy of my personal data held under these terms?

07 Can I close my account if I disagree with a terms update?

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