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How boosterjp Handles Your Personal Data

At boosterjp, your personal data belongs to you — we collect only what we need to run your account, process your DANA, OVO, GoPay and QRIS transactions, and…

Data collected only for account useDANA, OVO, GoPay & QRIS transaction records protectedNo data sold to third partiesYou can request deletion at any timeIndonesian law applies where relevant

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What Data We Collect and Why

boosterjp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we record your registration details — name, email address, and phone number — solely to verify your identity and keep your account functional. When you make a deposit or withdrawal through DANA, OVO, GoPay or QRIS, we log the

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transaction reference and amount so we can resolve any dispute quickly. We also collect device identifiers and session timestamps to detect unusual login patterns and protect your account from unauthorised access. All data processing depends on local law; where local law permits, we retain transaction records
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for up to five years in line with standard financial record-keeping practice. We do not share your personal information with advertisers or data brokers under any circumstance.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to review, correct or remove your personal data, our privacy team is reachable seven days a week, 08:00–24:00 WIB. Whether you are in Semarang or anywhere else in Indonesia, we aim to respond to all data requests within 72 hours of receipt. Use any of the three channels below to submit your request formally.

Team online

Email Privacy Request

Send your data access, correction or deletion request to our dedicated privacy address. We acknowledge every email within 24 hours and complete the action within 72 hours of identity verification.

Live Chat (08:00–24:00 WIB)

Open the live chat widget inside your account dashboard and select 'Privacy & Data' from the topic menu. A privacy support agent will handle your request in the same session where possible.

In-Account Data Portal

Log in, go to Account Settings, then choose 'My Data'. You can download a copy of your stored personal data or submit a deletion request directly without contacting an agent.

DATA HANDLING PRACTICES

Six Ways We Protect What You Share

Data protection at boosterjp is not a single checkbox — it runs through every layer of how your account works, from the moment you register to the moment you request deletion.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to monitor page performance. You can adjust cookie preferences from the footer link on any page; opting out of analytics cookies does not affect your account.

Payment Data Isolation

Your DANA, OVO, GoPay and QRIS transaction data is stored in a separate encrypted partition, accessible only to our finance verification team. It is never passed to marketing systems or external analytics platforms.

Account Security Layer

Every login attempt triggers a device fingerprint check against your stored profile. If a new device attempts access, we send a verification code to your registered phone number before the session opens.

Data Retention Window

Active account data is kept for as long as your account remains open. Closed account data is deleted within 90 days, except transaction records which we retain for five years where local law requires it.

Third-Party Processor Rules

We work with payment processors who handle DANA, OVO, GoPay and QRIS on our behalf. Each processor signs a data processing agreement that limits their use of your data strictly to completing your transaction.

Your Right to Correction

If your name, email or phone number on file is incorrect, you can request a correction at any time through the In-Account Data Portal or via live chat. We verify and apply corrections within one business day.

Your Privacy Questions Answered

Below are the questions our account holders ask most frequently about how their data is handled at boosterjp. If your question is not covered here, our privacy support team is available via live chat from 08:00 to 24:00 WIB daily.

We collect your full name, email address, phone number and the country you register from. We do not collect your national ID number at registration; that is only requested during formal withdrawal verification where local law requires it.

Yes, we store the reference number, amount and timestamp of every DANA and OVO transaction. Only our finance verification team can access these records, and only to resolve disputes or comply with a lawful request.

We do not sell or rent your data to any third party. We share data only with payment processors — such as those handling GoPay and QRIS — under strict data processing agreements, and with authorities where local law requires disclosure.

Log in to your account, open Account Settings, and select 'My Data'. You can request a full export there; the file will be ready for download within 48 hours of the request being submitted.

You can submit a deletion request through the In-Account Data Portal or by emailing the privacy team. We complete deletions within 90 days of account closure, except for transaction records that must be kept where local law requires retention.

We use session cookies to maintain your login and analytics cookies to understand how pages are used. You can turn off analytics cookies via the cookie preference link in the page footer; this has no effect on your account functionality.

We notify you by email and through an in-account message banner at least 14 days before material changes take effect. Continued use of your account after that date indicates acceptance of the updated policy terms.

How boosterjp Handles Your Personal Data

How to Reach Our Privacy Team

Email Privacy Request

Live Chat (08:00–24:00 WIB)

In-Account Data Portal

Six Ways We Protect What You Share

Cookie Control

Payment Data Isolation

Account Security Layer

Data Retention Window

Third-Party Processor Rules

Your Right to Correction

Your Privacy Questions Answered

01 What personal data does boosterjp collect when I register?

02 Are my DANA and OVO transaction records stored, and who can see them?

03 Does boosterjp share my data with other companies?

04 How can I download a copy of my personal data?

05 Can I ask boosterjp to delete my account and all associated data?

06 How does boosterjp use cookies, and can I turn them off?

07 What happens to my data if boosterjp updates this Privacy Policy?

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